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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Julie Costello

Julie Costello

August 29, 2024

5  out of  5
rating by Julie Costello
"Thanks to Sylvia Griffen for her help today with insurance on my vehicle. I always get amazing service at State Farm. Thank You Sylvia!"
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Ida Eliason

August 27, 2024

5  out of  5
rating by Ida Eliason
"Very helpful explaining policies, very pleasant to work with, recommend 100%"
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June Hruska

August 26, 2024

5  out of  5
rating by June Hruska
"Had a payment issue and was taken care of quickly and efficiently."
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Fred Howard

August 22, 2024

5  out of  5
rating by Fred Howard
"Reuben, Pamela and Karen are a great bunch, easy to work and make things happen. I love 'em and thank them for being there when needed"
We responded:
"Thank you Fred! We love them too! We are happy that you are one of our customers and love working with you."
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Lexi Fish Hackett

August 21, 2024

5  out of  5
rating by Lexi Fish Hackett
"This office is so great to work with! They always pick up the phone and take care of things very promptly! I really appreciate how great all the staff here is, but I have worked the most with Sylvia & she is always very quick to take care of any issues that arise with our accounts. Highly recommend 👍🏼"
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Debby Perkins

August 19, 2024

5  out of  5
rating by Debby Perkins
"After the flood here in Juneau, I can’t express the quick and helpful service of State Farm. Especially Ruben Willis and Pamela Oliff. All if this was difficult and they made this part of dealing with the aftermath of the flood easier."
We responded:
"Thank you, Debby. All we want to do is be there for our customers in their time of need. I am so happy we could make things easier for you."
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G Delrosario

August 16, 2024

5  out of  5
rating by G Delrosario
"Thank you, Pamela, from Reuben Willis State Farm Insurance, for all your help during this recent flooding in Juneau. You are kind, patient, and have provided me answers in a timely manner to all my questions regarding our current insurance and the flood insurance. With State Farm, we are in good hands. Thanks again :=)"
We responded:
"Thank you, Gina. We strive to be good neighbors and help any way we can. I am happy we could be helpful during this disaster."
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Ericka Nebert

August 9, 2024

5  out of  5
rating by Ericka Nebert
"Such a nice man, helped us out a ton with flood damage, fixed our snow blower that we were going to throw away and taught me how engines work. Great guy cares about people"
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Pam Crowe

August 2, 2024

5  out of  5
rating by Pam Crowe
"Pamela Whillock-Olliff in Reuben’s Office has been a rock star in meeting all my insurance needs, she is quick to respond is always a delight to work with. Thank you Pamela!"
We responded:
"Thank you, Pam! We think you are a rock star, too. We always want to be there for you."
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Bernaldo Bernaldo

July 16, 2024

5  out of  5
rating by Bernaldo Bernaldo
"No other insurance company has taken care of me and my family like State Farm has. They got me covered in life insurance, car and rental insurance. They are there 24/7 and definitely show their commitment and dedication to treating you like family. State Farm is #1 in my book and I highly recommend them."
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kirk Duncan

July 13, 2024

5  out of  5
rating by kirk Duncan
"I had a unique situation in that my wife who has a condo in Florida accidently let her insurance lapse. The Florida insurance was with a State Farm and since I was traveling I asked if Pamela from Reuben's office in Juneau, Alaska could call the Florida agent to get the condo policy reinstated. Without blinking an eye Pamela did just that and the policy was reinstated. I could have done that myself when I arrived back in Florida however Pamela saved me a lot of time and a lot of hassle. Thanks Pamela for going the extra mile. I truly appreciate it. That is just of the reasons I continue to work with Reuben's office"
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Olga Lijo Serans

July 12, 2024

5  out of  5
rating by Olga Lijo Serans
"Karen Moonin was super helpful and a delight to work with!"
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Geny Del Rosario

July 12, 2024

5  out of  5
rating by Geny Del Rosario
"Maricel Bohulanos of Reuben Willis Statefarm is the Friendliest Agent I’ve ever met. Thank You"
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Nino & Shierly Suarez

July 12, 2024

5  out of  5
rating by Nino & Shierly Suarez
"Best Agent and Great Service!!!"
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Ezra Mendoza

July 11, 2024

5  out of  5
rating by Ezra Mendoza
"Reuben Willis and his staff do an amazing job. Very warm and friendly. I always get more than enough help/information when dropping in."
Profile photo of Cathy Mendoza

Cathy Mendoza

April 16, 2024

5  out of  5
rating by Cathy Mendoza
"Reuben's the Best!! The staff is so friendly and helpful. Maricel is an outstanding resource for insurance needs."
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Mila G

April 16, 2024

5  out of  5
rating by Mila G
"Thank you for supporting JDHS Cheer!"
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Teija Loving

April 3, 2024

5  out of  5
rating by Teija Loving
"very efficient and kind!!!"
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Jon Paden

February 27, 2024

5  out of  5
rating by Jon Paden
"From the phone receptionist's warm welcome to the subsequent specialist information (and her gentle email reminders to conclude the process) with clear instructions, I concluded all necessary business to register and insure my car from a distance without a hitch. Thanks to the folks at State Farm!"
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Margie Pasion

February 26, 2024

5  out of  5
rating by Margie Pasion
"I’ve had our insurance with Reuben Willis for over 20 years. The staffs are always cheerful whenever I visit the office. Great customer service, keep it up!"
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sylvia adams

February 21, 2024

5  out of  5
rating by sylvia adams
"I appreciate and admire Reuben’s positivity, patience, and helpful nature!"
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Karen Moonin

January 17, 2024

5  out of  5
rating by Karen Moonin
"Saved me money . I have better coverage on my car and added renters insurance and it still costs me $40 less. What a great neighbor! Thank you Reuben! You and your team are the best!"
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Reuben Willis

January 17, 2024

5  out of  5
rating by Reuben Willis
"The staff at Reuben Willis' office are the "BEST"! So proud of all that they do to help clients. Case by case, one by one, with the best customer service! Thanks Team!"
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Brimley Olliff

December 28, 2023

5  out of  5
rating by Brimley Olliff
"The staff at Reuben Willis State Farm is amazing! Always so helpful and very caring about their customers. I would give 100 stars if I could!"
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Robert Deering

November 10, 2023

5  out of  5
rating by Robert Deering
"Pamela in Reuben's office is my hero today. She helped me get our low-mileage discount on the three cars we insure with State Farm. Pam saved me money! Thanks Pam!"